Terms and conditions corporate clients

Corporate clients

General terms and conditions for the provision of individual or group language courses for corporate clients

1. Validity

The following general terms and conditions apply to all contracts for the provision of individual or group language courses to corporate customers (hereinafter: "client"). These also apply to future orders. Deviating terms and conditions of the client are not accepted.

2. Conclusion of the training contract

Lessons can be booked in writing, verbally, by telephone, post, email or fax. The contract is concluded between inlingua and the client. There is no direct contractual relationship with the individual participant to be named by the customer unless the client and participant are identical.

3. Training

The lessons are given according to the inlingua method. A lesson lasts 45 minutes. Appropriate learning materials are usually used. The lessons will be held at the agreed times. Changes are possible in accordance with clause 5 of the contract. Lessons take place all year round, including during the state school holidays. If a participant is unable to attend a lesson, there is no automatic right to receive an alternative lesson. If a participant is unable to participate for a longer period of time, the client should consider whether the participant should be replaced in accordance with Section 6. A pedagogical advisor can attend the lessons, but does not intervene in the lessons. Lessons by specific teaching staff are not subject to demand. The naming of teaching staff, e.g. in programs or the agreement, is therefore non-binding.

4. Client obligations

Registration fee, course fee and the price for learning materials are to be paid at the contractually agreed time. If there is no special agreement in this regard, the registration fee and the price for the learning material are due immediately. In this case, the course fees must be paid 4 weeks in advance of the course commencing . Payment must be made in full without deductions. Discount is not granted. Offsetting against counterclaims is only possible if these are undisputed, have been legally established or have been recognized by us. The assertion of a right of retention is excluded if the claim is not based on the same contractual relationship. Arriving on time and attending classes regularly and actively are essential prerequisites for efficient learning. In the interest of all, the client is therefore asked to instruct the participant or participants accordingly. The client undertakes not to employ any of our trainers directly and/or under circumvention. This obligation applies for a period of up to 1 year after completion of the last training measure. If this obligation is breached, a contractual penalty of €5,000.00 will be due in our favour. Any further claims for damages are not limited by this.

5. Appointments and postponements

If necessary, we are entitled to reschedule the beginning and end of the course. We are also entitled to change the lesson times if necessary. The above only applies to the extent that is reasonable for the client. If notifications of rescheduling or postponements are associated with difficulties for the client, we must be informed as soon as possible. In particularly justified individual cases, the client can cancel the lesson times agreed with him/her at the latest by 2:00 p.m. the previous day. In this case, an alternative date will be determined agreed. Agreed lesson times that are canceled after this point in time will be charged without exception.

6. Substitution of participants and/or trainers

The client is entitled to change participants in individual cases. A substitution is not possible in group lessons if, in the opinion of our trainer, this makes it difficult or impossible to achieve the lesson goals due to differing levels of knowledge. If an additional set of learning material is required as a result of such a replacement, this must be paid for separately. Since, according to Section 1, no guarantee of a specific trainer can be made, we are entitled to change the trainers.

7. Termination

The contract is concluded for a fixed duration. Regular termination of the contract is therefore excluded. There is no termination without notice due to special position of trust according to § 627 BGB. Any right to extraordinary termination for other reasons remains unaffected.

8. Copyright and Rights to use

Teaching materials are our intellectual property or that of the creator. The learning materials or parts thereof may not be translated or reproduced or used for any purpose other than for the participants in lessons without our written consent.

9. Liability for Damages

Claims for damages of any kind against us, our legal representatives and vicarious agents are excluded, unless there is intent or gross negligence or the violation of an essential contractual obligation. An essential contractual obligation in this sense means every obligation, the fulfillment of which makes the proper execution of the contract possible prior to begin. In such a case, our liability is limited to the amount of the coverage of our pecuniary damage liability insurance

(€ 1,000,000.00). The above limitations and exclusions of liability do not apply to liability under the Product Liability Act or to cases of injury to life, limb or health.

10. Place of Jurisdiction

Place of jurisdiction is, in the case of corporate clients, our registered office.

Stand: January 2020